George pulls an excerpt from Jeff Bezos, CE) and founder of Amazon, where he talks about Day 1 vs Day 2 and a “true customer obsession” focus. It is interesting to read his perspective as he runs, what could be, one of the most popular brands in the country.
He then turns and asks how it can relate to education. I love the “obsessive customer focus” that Bezo’s references because this is something that we all need to think about. Our community (parents and students) are our customers and we HAVE to always have their best interest at heart. Often, as teachers/administrators, we find ourselves more worried about what would be or what is best for us while we let the kids adapt. That is certainly the wrong approach. We have to be willing to put ourselves out, try new things, and go above and beyond to make our students happy and successful.
George often talk about, and asks again in this post, “Would you want to be a learner in your own classroom?”
So take a few minutes to read Georges post and then as your self that question. If the answer is no then what can you do tomorrow, Day 1, to make those changes and then avoid Day 2?